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Support

How Can We Help?

Search our docs, browse common questions, or reach the team directly.

Support Categories

Find answers organized by topic.

Account & Billing

Manage your plan, update payment methods, and review invoices.

API & Integration

Authentication errors, rate limits, and SDK troubleshooting.

Troubleshooting

Diagnose latency, errors, and unexpected behavior across products.

Security

Report a vulnerability or ask about our security and compliance posture.

Enterprise Support

Dedicated account management and priority SLAs for enterprise customers.

Feature Requests

Tell us what you'd like to see next — our roadmap is shaped by this feedback.

Common Questions

Quick answers to what we hear most.

How do I get an API key?

Create a free account and generate a key instantly from your dashboard — no credit card needed for development use.

What are your rate limits?

Free tier includes 1,000 requests/day per API. Paid plans scale up to unlimited requests with dedicated infrastructure.

Do you offer a status page?

Yes — check real-time uptime and incident history for every product on our status page.

Can I self-host any Hologaze products?

Nexus Cloud supports private and hybrid deployments for enterprise customers. Reach out to our sales team for details.

How do I report a security vulnerability?

Email our security team directly — we run a responsible disclosure program with rewards for verified reports.

Talk to a Human

Email Us

support@hologaze.com

Live Chat

Available weekdays, 6am–6pm PT

Browse Docs

Guides and API references